takamichi beauty room
Enhanced eCommerce Website
When we worked with the Takamichi Beauty Room, they needed a huge improvement with their online store which they built in-house. It was an attractive website but it was lacking human factors consideration. What did we do? We collected insights and turned them into a useful document to use for redesigning this boutique shop in New York.
We’re proud to say that ever since we completed the project, the sales has increased with a 40% + difference from last years’. Customer insights definitely helped eliminate the paint points and improve the path to purchase to elevate the conversion rate.
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